DO NOT RENT from DOLLAR! I don't know if it was intentional, or out of stupid negligence, but the attendant @ the counter signed me up for Dollar's insurance coverage when I explicitly told him I didn't need it and had company coverage. So I end up paying $163 more than I should have. & Customer Service will not make it right!
The manager at this location really understands and practices wonderful customer service. I reserved a 7 seat SUV for the holiday while I was in town. They did not have the vehicle at the time of pick up, so the employee put me in a 5 seater and called me once the full sized SUV was available. For the inconvenience of coming back to trade out cars, he waved the prepaid gas and the additional balance. The car swap was easy and took two minutes. They understood I needed that vehicle and made it happen. They really went above and beyond to make me happy. I would use Dollar again and recommend it to anyone.
Its very odd to me that as you go through all the reviews out there this is the only place you can see any that are positive. I will never rent there again. Simply the worst customer service practices in the rental industry. Totally not worth the tiny bit you may or may not save
They told me I could drop the car at terminal 2 but the didn’t tell me going to cost me $250. The terminals are One mile a part.
Waiting 45min for them to open when they were supposed to open at 6am it's now 6:45am. Had to call my hotel for a late check in. Called customer service keeps telling me 5mins till someone will show still nothing. Absolutely ridiculous!
Dollar Rent A Car is a US Car Rental based in Minneapolis, Minnesota. Dollar Rent A Car is located at 7150 Humphrey Dr, Minneapolis, MN 55450, USA.
Please contact with Dollar Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dollar Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Rental in Minneapolis