We packed ourselves. Driver and helpers went out of their way to avoid tracking in snow and wet when loading. Everything arrived on time without damage. This was going from MN to AZ.
United is the preferred moving service vendor for my employer, who moves quite a few people each year. I can say that my employer has done a great job of vetting moving companies.
Thanks United!
*Update 7/4 - Our house was packed on 6/19 and we were told it would be delivered on the 23rd or 24th to VA. That date came and went and they had no ETA. Our contract had a guaranteed delivery date of no later than 6/30. That date came and went and still had no delivery date available, and they warned it could be 1-2 more weeks since this was a busy season and they couldn't find anyone in VA to deliver. On 7/3 we were told they hoped to have our delivery scheduled on 7/6 or 7/7 but they couldn't promise anything. It's been hard to get anyone on the phone and most of our VM is answered by an email and not a return call. I believe that we deserve better customer service from Mowhawk considering how bad this has gone.
The overall management of the move was excellent, with responses provided in less than a day. Great response to any issue or concern, which there were very few. The drivers, packers, movers and support staff were professional and helpful. They all genuinely cared about our goods and treated them like their own. Great service! Definitely recommend!
Just used Mohawk for a local move. We had a fantastic experience throughout the entire process. The packers were very courteous and thorough with their work. Great price. Zero damage. Awesome customer service. We'll be using them soon from our rental to our new house. Great job Mohawk!
Should be 0 stars but had to select one star...Hired for move from MN to CA. Horribly dishonest sales rep quoted packing/loading/moving. I self-packed many boxes but got no credit after being told I would get a credit. On moving day, Mohawk sent a crew of only 2 people to load my stuff which took 10+ hours. It got so bad that I had to step in to help just to get it done before sundown. Called Mohawk to send more movers but they ignored me. Then the moving truck broke down in Phoenix for a week in 115+ degree temps and melted all of my plastic storage bins to which I was told "you can put in a claim but United will only pay you $.25 for each one" by the unload crew. They did nothing to protect my belongings from the heat so not sure how much more stuff they ruined. Sent an email to my sales rep, Ron Dvoracek, requesting a refund and he completely ignored it.I would NEVER recommend Mohawk or United/Mayflower for a long distance move, not even to my worst enemy. Most dishonest company I've ever had to work with. My advice? Hire your own crew and do it yourself!
Terrible experience so far. Do not trust them to deliver on their contract date! I'll update the review once I get my belongings.
Mohawk Moving Storage is a US Moving Company based in Minneapolis, Minnesota. Mohawk Moving Storage is located at 8271 W 35W Service Dr NE, Minneapolis, MN 55449, USA.
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