Thanks again to Kevin and the team working there!!
I had to move to the area very quickly after a new job offer. I worked with Brandon and Kevin, who answered every question I had in a timely and efficient manner. Brandon met me on site. He was extremely professional and knowledgeable, but also very down to earth. I was very pleased. I highly recommend this facility for storage.
Came to this place last minute and in a bind. Was helped very proficiently by Brandon. Highly recommend this place!!
I just wanted to let the world know that I had an excellent experience at this location. I am very particular about my valuables but Brandon and Luke put my mind at ease. The units were very clean and spacious, the cost was everything that they quoted it to be, no surprises. I am very likely to recommend others, based the professionalism that I experienced. Thank you guys for the customer friendly environment!
Just signed up for a storage unit today. The price was way lower than other facilities I have been looking at online. Kevin showed us a couple units so we could compare sizes to make sure we were making the right decision in size. I also saw the 1-star rating in regards to the person who said the 1st month rent free sign was a lie. I told Kevin about it and he said they always try to find the best deals for their customers, even when that offer isn't available. He proceeded to give me the 1st month free. It was the easiest experience I could have asked for. The facility is very clean and easy to access. Unfortunately, there aren't many units left, so if you are looking for storage soon, I would act fast!!
On Monday, 7/10/17, I went to the location on 2845 Harriet Ave South Minneapolis, MN 55408 with the intent to sign a lease for the unit. But the facility Manager, Joseph Schmidt, charged me $145 plus some other additional charges for my first month rent. I contested the charge by reminding him of the "FIRST MONTH FREE" offer. He told me they do NOT have any promotions at the moment and that the advertisement out there, means nothing. Then, I asked if the ad meant nothing, why are they still up? He told me that they won't let him take down the ads. I told him if he won't take down the ads, then he must honor the offer. He refused. He said he couldn't do that. That the best he could do was offer me 50% off. I declined. Stating it was all or nothing. I told Mr. Schmidt that I specifically Extra Space Storage because of the 1st month free offer. I did not know it was a fake. I told him that it was wrong of them to lure people in with false promotion, leaving the customer in a hard spot for a last minute decision. I got up and left. I will NEVER do business with Extra Space Storage. This was my first and also my last. Never again!!! Extra Space Storage, Shame on you for your deceptive business practices. Take the BBB name off your site. Because you do not stand up to what BBB is all about. BBB is all about HONESTY!!!
DON'T DO BUSINESS WITH EXTRA SPACE STORAGE. THEY ARE EXTREMELY DECEPTIVE!!! This was my 1st experience with Extra Space Storage, and it will be my last! I was in need of a storage unit to rent. As I was driving on West Lake Street & Harriet Avenue South, I saw a sign for Extra Space Storage. On the SIDE of the building, a sign reads "FIRST MONTH FREE." On the FRONT of the building, a sign reads "FIRST MONTH FREE." At the ENTRANCE of the building, a sign reads "FIRST MONTH FREE." I got excited & I reserved a unit online for $145.00. The online ad reads "GET YOUR FIRST MONTH FREE."
Extra Space Storage is a US Moving Company based in Minneapolis, Minnesota. Extra Space Storage is located at 2845 Harriet Ave, Minneapolis, MN 55408, USA.
Please contact with Extra Space Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Extra Space Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in Minneapolis