It has taken 45 minutes and I still haven't moved a single spot. Cars driving the wrong way are getting out quicker. Will never use again!
I parked in the ramp at ll:15 this morning and exited at 12:32. When I made my credit card payment for the one hour and 17 minutes that I was parked, I was charged $20.00. I thought there must be some mistake so I called the posted phone number and was transferred to another person where I left a message.
What a scam! I parked their for the concert which was at US Bank stadium and they put a sign out "Event parking - $15". I parked there. When I exited the machine was showing $20 and a guy who was at the exit said it only shows $20, but it will charge you $15, like there was some issue on changing the amount. I asked for the receipt and he said there is no receipt I can get. So, I left and guess what, few days later checking my credit card and I was charged $20!! So frustrating! I called the number and I got transferred somewhere else and obviously nobody answered there, so I left a voicemail and nobody called me back. Really? Is this how they do business nowadays?
I work downtown during daytime hours 6-4pm. This is easily the best priced ramp in the area of where I work. However, don’t let that fool you! I’ve contributed a lot of money for daily parking in this ramp. I made the poor choice to park here on a Sunday for work, during a Vikings game.. thinking that parking at 5:30am I wouldn’t be paying the event parking rate- as most other ramps in the area won’t charge you the event rate if you’re parked there 3 hours prior to the event. WRONG. After calling and speaking with several people they were not willing to work with me at all, and I ended up paying the $25 dollar event rate instead of the $3 weekend rate. They’re not interested in keeping their customers and are only trying to make their money! I’ll pay more to park elsewhere!
New gates installed. Easy monthly parking system. Have card on file for payments
I did receive a call back and was admonished for not going to the Allied Parking Inc. website, which I was told gave the correct parking rates. How was I supposed to know to go to a website for a parking company that I've never even heard of? According to the woman that I spoke with, it was my error for going to the wrong website, even though I informed her that the website I was directed to was for the Gateway ramp and posted rates 1-2 hrs for $8.00 etc.
Obviously I will never park there again!
I seldom park downtown, but do park in the Guthrie ramp when attending the theatre. I had a business appointment at 500 Washington, so googled Minneapolis parking. I clicked on the icon for the Gateway ramp and saw the positive reviews, as well as the rates.
Gateway Parking Ramp is a US Parking based in Minneapolis, Minnesota. Gateway Parking Ramp is located at 400 S 3rd St, Minneapolis, MN 55415, USA.
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