Best service ever! Talk to Erik - he simplifies everything down to a simple science. Using his marketing degree, he really personalizes his communication depending on the person. I've brought several friends into him and he helped all of them with exceptional service!
Had a biking mishap while biking in northeast last night when my rear tire went flat. It was 5 minutes till closing time and I ran to the shop arriving a bit after 9 pm. They were not only pleasant, went out of their way, very willing to help out after hours and was efficient in diagnosing and replacing a faulty tire. Amazing service provided by Garrett (perhaps misspelled) and his colleagues. I would definitely bring my bike back again if I ever need any other service.
Blew a tire on my bicycle. Went to this store, asking for a 27 inch tube and was informed that 27 inch was an odd size. I was sold a "functionally similar" inner tube size. When the tube burst during inflation, I was told I must have pinched the tube during the inflation process (I'm an engineering student - I don't pinch tubes). I was not offered assistance or replacement. I went to Walmart and easily found a 27 inch tube for less than half the price of Eric's and it fit perfectly.
Had a great experience buying my bike here but 3 months later after riding my bike maybe a handful of times the chain broke. Pretty frustrating spending $500+ for a used bike that they promised had been equipped with all new mechanisms. I took it to Erik's in highland Park and they were happy to fix it for no cost but we're baffled as to how this could happen. Left a sour taste in my mouth.
This has been one of my favorite bike stores since I was a kid. This is the reason I got into Haro BMX bikes.
Erik S Bike Board Ski is a US Bicycle Store based in Minneapolis, Minnesota. Erik S Bike Board Ski is located at 1312 4th St SE, Minneapolis, MN 55414, USA.
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