Fantastic furniture store. Excellent customer service, great products at a decent price. This is the second time that I have bought furniture from Chicago furniture. Yenet was very helpful. My order came in two weeks ahead of schedule. I would highly recommend Chicago furniture.
The furniture here is very nice, but the customer service is terrible. They won't answer the phone, in the store they won't help you. They are very rude, lazy and only want to sit behind their table all day. The only salesman there that actually was good was Dana, she deserves a 5 star and the rest deserves termination.
I had a bad experience from this store a while ago, I was a little bit worried ordering anything from them but I was there couple of weeks ago and the service I received was outstanding. A sales person name Janet helped me and I was fascinated on how she took her time and helped me. They have great furniture with great price.
I purchased my furniture from this store....there customer service isn't really good....the lady that helped me is a short Ethiopian lady...I think her name is yenet, she is very smiley and Friendly....she was really helpful we we were there for 2 hours and she was so patcient. After i bought my furniture the other sales that worked there were are not helpful. they kept me on hold for 20 minute and they were very rude.
Update: It has been a week later and I still haven't received the rest of my furniture. Aparrently the sofa I ordered broke so they have to send a new one, which has not happened either.
Just be aware of the wait time for the furniture but it’s ok
Chicago Furniture Warehouse is a US Furniture Store based in Minneapolis, Minnesota. Chicago Furniture Warehouse is located at 2941 Chicago Ave, Minneapolis, MN 55407, USA.
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