It's bad enough that Nordstrom attached their name to retail stores which break every rule of service for which they literally wrote the book. But I'm not willing to save a few bucks for an unpleasant experience, especially one that may unfairly subject some shoppers to unreasonable scrutiny simply because of how they look.
NR CC 55402 is disappointing. Don’t get me wrong, it’s a pretty store. The shoes are fine, but hardly any jewelry offered. The handbags are okay; nothing exciting. The plus size “department” (a small wall in the basement), is really sad. Where are the Vince Camuto pencil skirts and fun tops? Why just a mess of weird denim and odd printed tops? We don’t dress that way. We want great skirts, fun tops & sweaters to wear with tights, great shoes and tall boots. There is every type of retail catering to everyone EXCEPT to the plus size woman in this store. We’re active, attractive, and employed and we’d love to buy fun clothes in OUR city. Why cute clothes in smaller sizes but only muumuu fabrics in plus sizes? It’s 2017. We’re not an afterthought. Especially in Minnesota. The average size is 14-16; can you please reflect that in your purchasing? We’d love to pop in at lunch (hundreds of us work across the street), and buy clothes from YOU; we don’t want to buy everything online. Thank you!
Love the selection. Well laid out. Clean.
An African American couple shopping near me apparently found Security's interest in them to be so great that they dropped their arms full of merchandise and huffed out of the store, using several strong curse words indicating they would not shop here again.
Nordstrom has shifted down-market to remain relevant in our post-department store retail economy, which is understandable.
I'm glad that this space inside the IDS Center is no longer empty, and the store has a pretty wide selection of the categories you'd find in a Marshalls. Obviously the brands are more upscale and the prices a bit higher.
Inexplicably, Nordstrom has decided to abandon customer service excellence (in their Nordstrom Rack stores anyway) in place of surly, inattentive and impossible to find retail staff.
Nordstrom was renowned for its excellence in customer service, and enjoyed decades as the customer care gold standard: other retail/high-touch industry giants across the globe studied and emulated "The Nordstrom Way" of caring for shoppers.
I wish Nordstrom Rack would put as much effort into retail service as they do in-store security. They are conspicuous whether uniformed or dressed in plain clothes, which I noticed in two recent visits.
It just opened, so reviewing it might be unfair. Everything was clean and properly stocked. At least on opening day, they had employees everywhere. They have many quick check-out counters throughout the store if you are paying with plastic that make completing your shopping experience fairly fast and easy. They seem to keep the ultra discounted items out of this store, but you can find a lot of quality products at expected Nordstrom Rack prices.
It's certainly in a good location and hopefully a jump start to a downtown area that could really benefit from weekend shopping destination traffic. I've been to a few Racks in Seattle before and this was fairly similar. You can shop for the best and even dig through and see incredible deals. There are plenty of food destinations nearby as well to make a downtown trip worth it.
I was a bit offput by the glaring fluorescent lights, stockroom merchandising arrangement and an intentionally drab in-store environment, which is far closer to T.J.Maxx in general unpleasantness.
Nordstrom Rack Crystal Court is a US Department Store based in Minneapolis, Minnesota. Nordstrom Rack Crystal Court is located at 80 S 8th St #102, Minneapolis, MN 55402, USA.
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